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Water Account Information Request

To submit a request for water account information for your property, please complete this form.

To ensure the protection of personal information, water account inquiries will only be discussed with the property owners or authorized agents on file.  Confirmation of identity, include specific information from the prior water bill, will be required with every request for information. 

What information would you like:
 




Identity confirmation

To ensure you have the authority to request information regarding this water account included in this form, please answer one of the following questions.

The City may contact you directly to verify your identity and ensure that you are an authorized agent on the water account included in this authorization form. 

Please choose an identity confirming question - water/sewer account
 

Personal information on this form is collected under the authority of the Municipal Act, R.S.O. 1990 and will be used to process this form. 

Questions about the collection should be directed to:  Freedom of Information Co-Ordinator, Office of the Clerk, P.O. Box 1044, 3540 Schmon Parkway, Thorold, Ontario, L2V 4A7, 905-227-6613.



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